Why do we even pay you?

I run am responsible for a fleet of servers, databases, critical production systems.

When everything works, nobody knows you exist. No one counts the disasters you prevented. The monitoring you built. The 3am alerts you caught before they became outages.

But when something breaks...

Loved this thread on Reddit: "IT workers of reddit, what is the most enraging and idiotic thing a non-techie has told you?"